Debt Collector

Job Description

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Debt Collector Job Description

 

Job Title: Debt Collector

 

Job Type: Full-time

 

Job Location: [Insert location]

 

Salary: [Insert salary range]

 

Job Description:

 

We are seeking a highly motivated and experienced Debt Collector to join our team. The Debt Collector will be responsible for contacting debtors and negotiating payment plans in order to recover outstanding debts. The ideal candidate will have strong communication and negotiation skills, the ability to work in a fast-paced environment, and a passion for achieving results.

 

Responsibilities:

 

     Contact debtors via phone, email, and mail to collect outstanding debts

     Negotiate payment plans and settlements with debtors

     Document all communication and progress in the debt collection process

     Work collaboratively with other departments to resolve outstanding debts

     Follow all state and federal laws and regulations related to debt collection

     Maintain accurate and up-to-date records of all debt collection activities

     Meet or exceed performance metrics, including collection goals and call volume

     Conduct skip-tracing activities to locate debtors who have moved or changed contact information

     Manage a portfolio of debt accounts

     Provide excellent customer service to debtors

 

Requirements:

 

     High school diploma or equivalent

     1-2 years of debt collection experience preferred

     Strong communication and negotiation skills

     Excellent problem-solving and analytical abilities

     Ability to work in a fast-paced environment

     Attention to detail and accuracy

     Knowledge of state and federal debt collection laws and regulations

     Proficiency in Microsoft Office and other debt-collection technologies

     Ability to work independently and manage a portfolio of debt accounts

     Willingness to work a flexible schedule, including evenings and weekends

 

If you are a highly motivated and experienced Debt Collector with a passion for achieving results, we encourage you to apply for this exciting opportunity.