Duty Clerk Job Description

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Duty Clerk Job Description


Title: Duty Clerk


Overview: A Duty Clerk is responsible for managing the administrative tasks of a government office or department. They assist with the organization and filing of paperwork, provide customer service, and support the day-to-day operations of the office.




1. Administrative tasks: The Duty Clerk is responsible for managing the administrative tasks of the office, including organizing and filing paperwork, answering phones, responding to emails, and maintaining records.


2. Customer service: The Duty Clerk must provide excellent customer service to all visitors to the office. They must be polite, friendly, and helpful and must ensure that all inquiries are addressed promptly and accurately.


3. Document preparation: The Duty Clerk prepares and processes documents, including forms, reports, and correspondence. They must ensure that all documents are accurate and complete and that they are filed or distributed appropriately.


4. Schedule management: The Duty Clerk is responsible for managing the schedule of appointments and meetings for the office. They must ensure that all appointments and meetings are scheduled correctly and that any conflicts are resolved.


5. Financial management: The Duty Clerk assists with financial management tasks, including processing invoices and payments, preparing budgets, and tracking expenses.


6. Office organization: The Duty Clerk is responsible for organizing the office and maintaining a clean and organized workspace. They must ensure that all office equipment is in good working order and that supplies are stocked as needed.




1. High school diploma or equivalent.


2. Strong organizational and administrative skills.


3. Excellent communication and customer service skills.


4. Proficiency in Microsoft Office and other office software.


5. Ability to multitask and prioritize tasks effectively.


6. Attention to detail and accuracy.


7. Ability to work independently and as part of a team.


Salary: The salary for a Duty Clerk varies depending on the location and the level of government. On average, a Duty Clerk earns between $30,000 and $40,000 per year.