Head Of Operations

Job Description

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Head Of Operations Job Description


Job title: Head of Operations


Job brief:


We are looking for an experienced Head of Operations to manage and oversee our organization's daily operations. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.


As the Head of Operations, you will be responsible for planning and implementing strategies for the operations team and maintaining and improving the operational performance of the company. You will work closely with other senior management to ensure that the company's goals and objectives are met.




• Develop and implement operational strategies that promote company goals and objectives

• Ensure that all operational activities are in compliance with legal regulations and ethical standards

• Oversee the day-to-day operations of the company to ensure efficient and effective performance

• Develop and implement policies and procedures that improve operational performance and reduce costs

• Manage the budget and financial performance of the operations department

• Identify areas for improvement and implement changes to optimize operations

• Monitor and report on operational performance, identifying areas for improvement and making recommendations to senior management

• Provide leadership, coaching and support to the operations team

• Ensure that all stakeholders are engaged and informed on operational activities and performance

• Liaise with other departments and senior management to ensure that company goals are achieved




• Proven experience as Head of Operations or similar role

• Strong understanding of business operations and procedures

• Experience in managing budgets and financial performance

• Ability to develop and implement operational strategies that promote company goals and objectives

• Excellent communication, leadership and interpersonal skills

• Strong analytical and problem-solving skills

• Ability to work under pressure and manage multiple tasks simultaneously

• Strong attention to detail and organizational skills

• Bachelor's degree in Business Administration or related field. A Master's degree is an added advantage.