IT Trainer

Job Description

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IT Trainer Job Description

 

Position Title: IT Trainer

 

Introduction:

The IT Trainer is responsible for conducting technology training sessions for employees in an organization. They should be well-versed in a wide range of technologies, including software, hardware, networks, and cloud computing, among others.

 

Key Responsibilities:

- Develop and deliver technology training programs to employees in an organization

- Design and develop training materials, including manuals, guides, presentations, and e-learning modules

- Assess the training needs of employees, and tailor training programs accordingly

- Evaluate the effectiveness of training programs, and make improvements as needed

- Stay up-to-date with new technologies, and incorporate them into training programs as appropriate

- Work with department heads and managers to identify technology-related issues that need to be addressed through training

- Provide support to employees as they use new technologies, and answer any questions they may have

- Monitor the progress of employees as they complete technology training programs

- Develop and maintain relationships with technology vendors and service providers

 

Requirements:

- Bachelor's degree in computer science, information technology, or a related field

- At least 3 years of experience in technology training or a related field

- Excellent presentation and communication skills

- Experience developing training materials, including manuals, guides, and presentations

- Familiarity with a wide range of technologies, including software, hardware, networks, and cloud computing

- Experience with e-learning platforms and software

- Strong analytical and problem-solving skills

- Ability to work independently and as part of a team

- Good organizational skills and attention to detail

 

Preferred qualifications:

- Certification in a relevant technology area (e.g. Cisco, Microsoft, etc.)

- Master's degree in computer science, information technology, or a related field

- Experience working in a technology-related field outside of training