Job Title: Junior Account Manager
Job Summary:
As a Junior Account Manager, you will support the Account Management team in building and maintaining strong relationships with our clients. You will assist in managing client accounts, ensuring that their needs are met and that we are meeting our business objectives. You will work closely with senior Account Managers to understand client needs and identify opportunities for growth.
Key Responsibilities:
- Assist senior Account Managers in managing client accounts, including responding to inquiries, coordinating meetings, and providing regular updates on account status.
- Build strong relationships with clients by maintaining regular contact and providing exceptional customer service.
- Collaborate with other departments, such as sales and marketing, to ensure that client needs are being met and that we are meeting our business objectives.
- Assist in preparing and presenting proposals, reports, and other client communications as needed.
- Track and analyze client data to identify trends and opportunities for growth, and work with senior Account Managers to develop strategies to capitalize on these opportunities.
- Monitor industry trends and keep up-to-date on developments that may affect client accounts.
- Assist in managing the budget for client accounts, tracking expenses and ensuring that we are meeting financial targets.
- Attend meetings with clients and internal teams to provide support and contribute to account planning and strategy development.
- Ensure compliance with all company policies and procedures, as well as applicable laws and regulations governing client management.
Qualifications:
- Bachelor's degree in business, marketing, or a related field.
- Minimum of 1 year of experience in account management or a related field.
- Strong organizational and time management skills, with the ability to manage multiple tasks and priorities simultaneously.
- Excellent communication and interpersonal skills, with the ability to build relationships and work collaboratively with cross-functional teams.
- Analytical and problem-solving skills, with the ability to analyze data and identify trends and opportunities for growth.
- Knowledge of account management best practices, including customer service, sales, and relationship building.
- Proficiency in Microsoft Office and other business software, with experience in CRM software preferred.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Willingness to learn and take on new responsibilities.
If you meet the qualifications outlined above and are interested in joining our team, please submit your resume and cover letter for consideration. We look forward to hearing from you.