Key Account Manager

Job Description

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Key Account Manager Job Description

 

Job Title: Key Account Manager

 

Job Summary:

The Key Account Manager is responsible for building and maintaining strong relationships with our key clients. You will be responsible for managing and growing key accounts, identifying new business opportunities, and ensuring customer satisfaction. You will work closely with other departments, such as sales and marketing, to develop strategies that meet customer needs and achieve business objectives.

 

Key Responsibilities:

- Develop and maintain strong relationships with key clients, acting as their primary point of contact and ensuring that their needs are met.

- Identify opportunities for growth within key accounts and develop strategies to capitalize on those opportunities.

- Collaborate with other departments, such as sales and marketing, to develop and execute strategies that meet customer needs and achieve business objectives.

- Manage key account budgets and ensure that financial targets are met.

- Monitor industry trends and keep up-to-date on developments that may affect key accounts.

- Conduct regular meetings with key clients to review performance and identify areas for improvement.

- Develop and deliver presentations and proposals to key clients, showcasing the value of our products and services.

- Negotiate contracts and agreements with key clients, ensuring that terms are favorable and in line with company policies and procedures.

- Maintain accurate records of all key account activity and prepare reports as needed.

- Ensure compliance with all company policies and procedures, as well as applicable laws and regulations governing key account management.

 

Qualifications:

- Bachelor's degree in business, marketing, or a related field.

- Minimum of 5 years of experience in key account management or a related field.

- Strong analytical and problem-solving skills, with the ability to analyze data and identify trends and opportunities for growth.

- Excellent communication and interpersonal skills, with the ability to build relationships and work collaboratively with cross-functional teams.

- Knowledge of account management best practices, including customer service, sales, and relationship building.

- Proficiency in Microsoft Office and other business software, with experience in CRM software preferred.

- Ability to work effectively in a fast-paced, deadline-driven environment.

- Willingness to learn and take on new responsibilities.

- Demonstrated success in managing key accounts and achieving financial targets.

 

If you meet the qualifications outlined above and are interested in joining our team, please submit your resume and cover letter for consideration. We look forward to hearing from you.