Medical Secretary

Job Description

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Medical Secretary Job Description


Job Title: Medical Secretary




A medical secretary plays an important role in the smooth functioning of a medical facility. They provide administrative support to physicians and other healthcare professionals. The main responsibilities of a medical secretary include managing patient records, scheduling appointments, responding to calls, and organizing medical documents. They must possess excellent organizational, communication, and customer service skills, as well as a solid understanding of medical terminology and procedures.


Key Responsibilities:


- Manage patient records, ensuring they are accurate and up-to-date

- Schedule appointments and maintain physician calendars

- Answer and direct phone calls to the appropriate department

- Organize and maintain medical documents, including patient charts, lab results, and correspondence

- Assist in billing and coding procedures

- Coordinate with insurance companies to ensure proper coverage for patients

- Greet patients and visitors, and provide them with information as needed

- Handle general administrative tasks, such as filing, faxing, and emailing




- High school diploma or equivalent

- Certification in medical office administration is preferred

- 2+ years of experience in a medical office setting

- Proficient in Microsoft Office Suite and electronic medical record (EMR) systems

- Excellent communication and interpersonal skills

- Ability to multitask and prioritize tasks efficiently

- Familiarity with medical terminology and procedures

- Strong attention to detail and organizational skills


Physical Demands:


The job of a medical secretary requires sitting for extended periods, typing and using a computer, answering phone calls, and interacting with patients and colleagues. There may be occasional light lifting (up to 20 pounds).


Work Environment:


The work environment for a medical secretary is typically an office or medical facility. They work closely with healthcare professionals and must adhere to strict privacy and confidentiality guidelines. The work schedule may vary and may include weekends or evening shifts.




The salary for a medical secretary may vary depending on the location, experience, and level of education. According to the Bureau of Labor Statistics, the median annual salary for medical secretaries in the United States is $36,580.




This job description is intended to provide a general overview of the requirements and responsibilities of the position. It is not all-inclusive and may change over time. Other duties may be added or assigned as needed.