Operations Supervisor

Job Description

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Operations Supervisor Job Description


Job Title: Operations Supervisor


Location: [Insert location]


Reports to: Operations Manager


Job Purpose:


The Operations Supervisor will be responsible for ensuring efficient operations of the business, managing a team of employees, and maintaining positive relationships with customers. The successful candidate will oversee daily operations, manage schedules, monitor performance, and make necessary adjustments to ensure targets are met.


Key Responsibilities:


• Supervise and manage a team of employees, providing coaching, guidance, and direction to ensure high levels of performance.

• Oversee daily operations to ensure efficient and effective delivery of services.

• Develop and implement processes and procedures to improve productivity, efficiency, and customer satisfaction.

• Monitor performance metrics and provide regular reports to management.

• Identify opportunities for improvement and make recommendations to the Operations Manager.

• Foster a positive work environment that encourages teamwork, collaboration, and open communication.

• Maintain accurate records of operations, including schedules, budgets, and inventory levels.

• Ensure compliance with company policies, procedures, and regulations.

• Build and maintain positive relationships with customers, vendors, and suppliers.

• Develop and maintain a safe working environment, ensuring compliance with health and safety regulations.




• Bachelor’s degree in Business Administration, Operations Management or a related field.

• 3+ years of experience in operations management, preferably in a supervisory role.

• Strong leadership and management skills.

• Excellent communication, interpersonal, and problem-solving skills.

• Demonstrated ability to develop and implement processes and procedures to improve efficiency and productivity.

• Proven track record of achieving operational targets and delivering high levels of customer satisfaction.

• Strong analytical and quantitative skills.

• Experience in the [insert industry] industry would be an asset.


This job description is not intended to be all-inclusive. The Operations Supervisor may perform other related duties as required to meet the ongoing needs of the organization.


Salary: [Insert salary range] depending on experience and qualifications.