Retail Banker

Job Description

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Retail Banker Job Description


Job Title: Retail Banker


Job Type: Full-time


Location: [Insert location]


Salary: [Insert salary range]


Job Summary:


We are seeking a highly motivated and customer-oriented Retail Banker to join our team. The Retail Banker will be responsible for providing a wide range of financial services to retail customers, including opening accounts, processing transactions, and providing financial advice. The successful candidate will have a strong understanding of retail banking products and services, excellent communication skills, and a passion for customer service.




• Open new accounts and provide guidance to customers on selecting appropriate products and services

• Process transactions such as deposits, withdrawals, and loan payments

• Cross-sell banking products and services to meet customers' financial needs

• Educate customers on financial literacy and provide financial advice

• Resolve customer complaints and ensure customer satisfaction

• Stay current on industry trends and product knowledge

• Meet sales and referral goals

• Ensure compliance with regulatory requirements and company policies

• Perform other duties as assigned by the supervisor




• Bachelor's degree in Finance, Accounting, Business, or related field preferred; relevant work experience may substitute for education

• 2-3 years of work experience in retail banking or related field

• Strong customer service and sales skills

• Excellent communication and interpersonal skills

• Ability to work independently and in a team environment

• Detail-oriented and highly organized

• Ability to multitask and prioritize effectively

• Proficient in Microsoft Office and other relevant software

• Strong knowledge of banking products and services

• Ability to maintain confidentiality and discretion