Sales Support Specialist Job Description

 

Position: Sales Support Specialist

 

Job Purpose:

The Sales Support Specialist is responsible for providing administrative and clerical support to the sales team. They will work closely with the sales team to help them achieve their sales targets, and ensure that all necessary documentation is completed accurately and on time. The Sales Support Specialist will also be responsible for maintaining accurate and up-to-date customer records.

 

Key Responsibilities:

• Provide administrative and clerical support to the sales team, including preparing and distributing sales reports and presentations.

• Collaborate with sales team to ensure all sales orders and contracts are completed accurately and on time.

• Ensure all customer records are accurate and up-to-date in the company’s CRM system.

• Manage and coordinate sales events and trade shows, including logistics, booth setup and take down, and managing customer relationships.

• Communicate with customers to provide support and answer questions about products, orders, and deliveries.

• Provide general support to the sales team as required.

 

Qualifications:

• Bachelor's degree in business, marketing, or related field.

• 2-3 years of experience in a sales support or administrative role.

• Excellent written and verbal communication skills.

• Proficient in Microsoft Office and experience with CRM systems.

• Strong organizational and time-management skills.

• Ability to work independently and in a team environment.

• Experience in a sales or customer service environment is an asset.

 

Physical Requirements:

• Ability to lift and move equipment up to 30 lbs.

• Ability to stand and sit for extended periods of time.