Unit Clerk Job Description

 

Job Title: Unit Clerk

 

Job Summary:

As a unit clerk, you will be responsible for providing administrative support to healthcare professionals in a hospital, clinic, or other healthcare facility. Your duties will include answering phones, scheduling appointments, maintaining patient records, and assisting with patient care coordination. You will also be responsible for maintaining a clean and organized work environment.

 

Responsibilities:

- Greet patients and visitors and direct them to the appropriate healthcare professional or department.

- Answer phones and respond to inquiries from patients, families, and healthcare professionals.

- Schedule appointments for patients and maintain appointment calendars for healthcare professionals.

- Maintain patient records, including admissions, discharges, transfers, and medical history.

- Ensure that patient records are accurate and up-to-date and comply with hospital or clinic policies and regulations.

- Order and stock supplies, including medical and office supplies.

- Assist with patient care coordination, including arranging for tests and procedures, coordinating with other healthcare professionals, and communicating with patients and families.

- Maintain a clean and organized work environment, including filing patient records and other paperwork, and ensuring that equipment is clean and in good working order.

- Assist healthcare professionals with administrative tasks as needed.

 

Requirements:

- High school diploma or equivalent.

- Knowledge of medical terminology and healthcare operations.

- Excellent communication and interpersonal skills.

- Ability to multitask and work in a fast-paced environment.

- Strong attention to detail and ability to maintain accurate records.

- Proficiency with computers and software applications, including electronic health records and scheduling software.

- Ability to work independently and as part of a team.

- Commitment to patient confidentiality and privacy.

- Willingness to learn and adapt to new procedures and technologies.